Faq

Update FAQs

  1. Is it necessary to update my version?
  2. How often are program updates released?
  3. Is updating free of charge?
  4. I've lost all information used when purchasing the program.
  5. How to update the program?
  1. Is it necessary to update my version?

    We suggest that our users always update the program.
    Minor and major updates improve the quality of the program and may significantly improve program performance.

  2. How often are program updates released?

    Major updates are usually released once or twice a year. Minor or emergency updates may be released more frequently. It is advisable to expect 1 update per every 2 months.

  3. Is updating free of charge?

    It is free for update,once you pay for the product,you can update forever.

  4. I've lost all information used when purchasing the program.

    Regretfully, we cannot help you update the program if you remember no or little information. E.g. if you can provide with your name only (John, for example), we cannot help you. There are hundreds of Johns in our user database and we cannot provide you with their personal details, as this violates our Privacy Policy.

    Please provide us with more information, for example your last name, several email addresses you used at the time of purchase, the approximate date of purchase, etc. This will help us identify your account.

    If you forget your license key, Please click here!

  5. How to update the program?

    To update the program, visit the download page of our web site and download latest & newest version. Before installing, please uninstall any old version.

    All the settings will be restored to those you saved last.