Faq

Activation FAQs

  1. How to activate the program
  2. I purchased the program but couldn't activate it...
  3. Using the program on other PC...
  4. How to change the registered email address?
  5. I've purchased a new computer...
  6. Is there a limitation on number of times I can install the program?
  7. I want to use the same license at home and in office?
  8. Do I need to reactivate the program if I have reinstalled system?
  1. How to activate the program.

    After you successfully purchase our program, you will receive an e-mail of license key in 5 minutes. Please insert the license key into the program and activate the program.

    How to activate the program: the first method , the second method .
  2. I purchased the program but couldn't activate it...

    If you have already received the message with license key (serial number) from your billing company, but failed to activate it. Most likely, your payment hasn't been added to our customer database yet.

    If there are these problems, contact our support service.We will send you another license key again.

  3. Using the program on other PC...

    If you transfer the program to new computer, please delete 'license.dat' file in installation folder firstly, and register it. Or re-install it.

    If you want to run the program on 2 (or more) computers, Please purchase additional license key.

  4. How to change the registered email address?

    It is possible to change the registration email address. At next time register, Please Input new email address. Your old email address will be replace by the new email address.

  5. I've purchased a new computer...

    If you changed your computer and move the copy to the new computer, you have to reactivate the program. Please delete 'License.dat' in installation folder first. Then you will find 'UNREGISTER' window on startup.

    If you have no activations left, please don't worry and send a message to our support service. Explain the situation and we will surely help you.

  6. Is there a limitation on number of times I can install the program?

    You may install the program any number of times on any number of computers for evaluation purpose.

    Once you have purchased the license of the needed type, you can activate the program on the number of user accounts allowed by your license. Then, you may use your copies of the program for personal or business purpose allowed by your license.

    Copies of the program you haven't purchased a license for must be removed from your computers. Their usage for personal or business purpose is illegal.

  7. I want to use the same license at home and in office.

    To use one license at home and in office, you must purchase a license for 2. Our program is licensed per machine. It means you should order as many licenses as many installations you need.

  8. Do I need to reactivate the program if I have reinstalled system?

    You will have to reactivate the program after you've reinstalled your operating system.